Effective Date: 22-07-2026
At AA Luxury Jewels, we are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand our order processing, shipping timelines, and delivery procedures.
1. Order Processing
- Orders are processed within 1–3 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During festivals, sales, or peak seasons, processing times may be slightly longer.
2. Shipping Coverage
We currently ship across India.
If your location is serviceable by our courier partners, your order will be delivered to your doorstep.
3. Estimated Delivery Time
Estimated delivery timelines are:
- Metro Cities: 2–5 business days
- Other Cities & Towns: 3–7 business days
- Remote Areas: 5–10 business days
Delivery times are estimates and may vary depending on your location and courier partner.
4. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- We may offer Free Shipping on selected products or promotional campaigns.
5. Order Tracking
Once your order has been shipped, you will receive:
- Order confirmation
- Shipment confirmation
- Tracking details (if available)
You can use the tracking information to monitor your shipment.
6. Delivery Attempts
Our courier partner will make delivery attempts as per their policy.
If the delivery cannot be completed due to:
- Incorrect address
- Incorrect contact number
- Customer unavailable
- Refusal to accept delivery
the order may be returned to us. Additional shipping charges may apply for re-dispatch.
7. Incorrect Shipping Information
Please ensure that your:
- Full Name
- Delivery Address
- Landmark
- PIN Code
- Mobile Number
are accurate while placing your order.
AA Luxury Jewels is not responsible for delays or failed deliveries due to incorrect information provided by the customer.
8. Delayed Delivery
While we strive to deliver orders within the estimated timeframe, delays may occur due to:
- Weather conditions
- Natural disasters
- Public holidays
- Transportation issues
- Courier partner delays
- Government restrictions
- Other unforeseen circumstances
We appreciate your patience in such situations.
9. Damaged Package
If your package appears damaged at the time of delivery:
- Take clear photos before opening.
- Record an unboxing video.
- Contact us within 48 hours of delivery.
- Do not discard the original packaging until your request has been reviewed.
10. Lost Shipments
If your shipment is confirmed as lost by the courier partner, we will investigate the issue and, where appropriate, arrange a replacement or refund.
11. International Shipping
Currently, AA Luxury Jewels ships only within India.
International shipping is not available at this time.
12. Contact Us
For any shipping-related questions or assistance, please contact us:
AA Luxury Jewels
📞 Phone: +91 9391537919
💳 GPay: 8179271359
✉️ Email: aadhyaaarohi2904@gmail.com